alloggio in famiglia a Venlo

Il personale è molto gentile e la colazione è soddisfacente, ma purtroppo il buffet è chiuso. (Costringi a scegliere quello che vuoi il giorno prima...) Lo spazio giusto per il suo prezzo potrebbe essere un po' troppo piccolo. D'altra parte, c'è molto rumore dietro le pareti e il soffitto, che potrebbe essere dovuto a uno scarso isolamento. Il bagno è molto buono e la pressione dell'acqua è buona.

Abbiamo soggiornato qui dal venerdì 9 al domenica 11 dicembre. Abbiamo avuto un accordo con 2 notti, 2 colazioni e 1 volta un 2-gangendiner. Era una cena fissa. Purtroppo non mi piaceva, ma si offre una buona alternativa. Mia moglie aveva la cena, la cena era deliziosa, la colazione era buona, il personale molto amichevole, l'hotel si trova proprio di fronte alla stazione di Venlo. L'unico svantaggio che ho trovato era che la stanza era un po' abbiente e che la stanza di bagno era diventata bianca dopo la doccia.

Il servizio di colazione è stato molto debole. Il personale - tre signore - non si preoccupava molto del buffet (le labbra di pane e le uova sgusciate erano vuote), ma l'ospite deve chiedere di riempirlo, anche se ci erano molti ospiti nella sala colazione. Inoltre, dovete andare al bar per chiedere te' caldo, caffè, ecc., come nessuno del personale si è sentito responsabile di andare al tavolo dell'ospite per chiedere se è desiderato tè caldo, caffè, ecc. Lo stesso vale per le piastre sporche sulle tavole. Nessuno del personale l'ha pulita. Per 100,00 EUR per una notte compresa la colazione - singola occupazione - in una città di dimensioni medie di Venlo posso aspettare un servizio ospite proattivo e attento! Probabilmente non consiglio Theaterhotel Venlo. P.S. : Nella sala colazione è molto redatto, perché non ci sono porte e fa parte del vasto lobby di accesso del teatro di Venlo. Quindi non molto accogliente!

Siamo rimasti qui qualche volta prima. Purtroppo, durante una visita precedente, era durante le vacanze scolastiche, ma questa volta era fuori dalle vacanze scolastiche. Questa volta, è stato come le nostre esperienze precedenti: un bellissimo hotel tranquillo con un buon servizio in una bella zona per camminare in natura. Durante le vacanze scolastiche, abbiamo trovato l'hotel troppo occupato con famiglie rumorose, ma se vuoi un bel hotel fuori dalle vacanze scolastiche, questo è un posto davvero piacevole per soggiornare.

Fabulous hotel, overall people friendly, food is delicious especially the buffet breakfast, so healthy. So clean and we were particularly taken by the fragrance when we entered. A lovely touch, The kind receptionist told us where we could buy it. So clean. Road works make it difficult to walk around.

With a stay at Hotel American in Venlo, you'll be within a 5-minute walk of Limburgs Museum and Gallery Wilms. This hotel is 11.1 mi (17.8 km) from Toverland Amusement Park and 0.4 mi (0.7 km) from Van Bommel Van Dam.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a satisfying meal at Restaurant Niej-jork serving guests of Hotel American. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays for a fee.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

With a stay at Mr Jigs in Venlo, you'll be within a 5-minute walk of Limburgs Museum and Gallery Wilms. This hotel is 11.9 mi (19.2 km) from Toverland Amusement Park and 0.4 mi (0.7 km) from Van Bommel Van Dam.Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include multilingual staff and luggage storage.Make yourself at home in one of the 34 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe