Hotel a 5 stelle in Banten, Indonesia

Enjoyed a pleasant stay at DoubleTree by Hilton Jakarta Bintaro Jaya. The hotel is modern, well-maintained, and conveniently located with easy access to Jakarta and the surrounding areas. The room was clean and comfortable, the facilities were excellent, and the breakfast offered a good variety of choices. What stood out the most was the friendly and professional service from the hotel team throughout our stay. A great option for both business travelers and families looking for a comfortable stay in the Bintaro area. Highly recommended.

Il nostro soggiorno è stato meraviglioso per 3 giorni e 2 notti a Novus Jiva Anyer. L'atmosfera era tranquilla e raffreddata, perfetta per una casa di famiglia rilassante. Le camere erano comode, le viste erano bellissime, e il personale era costantemente amichevole e attento. In generale, era una esperienza piacevole e memorabile, e ci piaceva davvero ogni momento della nostra permanenza.

The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.

The hotel ambience is nice. The hotel is great for a short trip. Kids are happy with the kids club & activities. Food are great. Need to improve in cleanliness. We found a hair in our bed during check in. But overall was a good experience.

Questo è un hotel relativamente nuovo in una nuova città con camere ben designate e bellissimo design. Excelente diffusione e qualità del buffet. Solo 40 minuti dall'aeroporto di Soekarno Hatta attraverso la nuova autostrada. Rimango sempre qui quando sono a Jakarta.