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Stay here with my family before our flight to Japan. Checkin process was seamlessly smooth. My toddler daughter had a pleasant experience strolling around the hotel. Our breakfast time was delightful, our daughter received drawing utensils to get her occupied. We also received complimentary cake from Dimas and Tika. These compliments really made our day. A good start for our long flight. We hopefully get another chance to stay here next time.

Stai eccezionale al DoubleTree Bintaro – Sempre a sentire come casa Il piacere di soggiornare nel DoubleTree Hotel Bintaro dal 18 al 20 giugno, nella camera del Re con un letto da letto da divano. Il livello di comfort, pulizia e servizio è rimasto costantemente eccellente nel corso del mio soggiorno. Anche se non ho scelto il buffet per colazione questa volta, ho davvero perso la firma mattina di diffusione dell’hotel, che ricordo con fiducia dalle precedenti visite. La loro selezione del colazione è sempre stata una parte del soggiorno, e mi aspetto di goderla di nuovo durante la mia prossima visita. La visita è stata, ancora una volta, l'eccezionale servizio di Bella, che ha avuto un'ospitalità e un'attenzione più accurata che le aspettative. È sempre rassicurante essere accolto da faccia familiare che forniscono costantemente un servizio di qualità così elevata. Sono sinceramente grato a Bella per aver reso il mio soggiorno più confortevole e piacevole di sempre. Non c'è assolutamente nulla che possa indicare come una carenza nel mio tempo a DoubleTree Bintaro. Tutto ha soddisfatto o superato le mie aspettative, e consiglio sinceramente questo hotel a chiunque cerca un soggiorno affidabile e rilassante nella zona Bintaro.

Very spacious room. However, room was along to main road and rather noisy at night for a light sleeper. Dinner option at restaurant does not meet expectation Was told that there is no ayam and bebuk.. This morning at 5.30am, when i wanted to return room key, staff was not enthusiastic in assisting me. He was busy meddling with incoming flowers.

Ho prenotato la stanza per il compleanno di mio padre. Grazie per tutti i servizi forniti ai miei genitori, quindi godono del loro soggiorno lì. La stanza è spaziosa, il bagno è pulito. La piscina è così bella. Sono così felici del colazione e delle varietà di cibo. Grazie ancora per il Tentrem Hotel Jakarta. Dopo sarà la mia turno 🥹

I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.