Texas, Stati Uniti d'America: hotel per famiglie

Good location near the airport, large room, comfortable bed, but very noisy air conditioning. Breakfast sufficient. The shuttle bus goes to the airport every hour and goes to all the terminals. The hotel has an elevator, even if it only has three floors.

Le strutture possono essere, la posizione è anche conveniente.La colazione non è autoassistenza, è necessario prendere il biglietto da pranzo per te, fino a 18 dollari.Ci sono piscina e fitness, ma non sono disponibili.

Il Front Desk è solo una persona incaricata, anche per la raccolta della navetta, quindi prendete 40 minuti di attesa all'aeroporto

The facilities were satisfactory. The food was acceptable. However, I was highly dissatisfied with the front desk service. I attempted an early check-in and was informed that the earliest I could check in was 3:00 PM. When I returned at approximately 3:10 PM, I was told I would need to wait an additional 20 minutes or until 4:00 PM because the room was not yet ready. As I was leaving, I observed the two front desk staff members, who appeared to be Hispanic, laughing loudly as I exited. I then waited in my car. Shortly thereafter, I noticed several other guests entering the building and being checked in. I returned to inquire again about my room, and the staff member appeared visibly upset by my return. She checked the availability of my room and, as a result, I was assigned the last room on the first floor, which felt like a punitive measure. We checked out on Sunday, around 11:20 AM. I received a phone call asking if I planned to check out that day. I explained that no staff was present at the front desk to process our check-out, and since we had already returned the key card, we left it in the designated return box. The front desk staff should have verified the return box before calling. Overall, the customer service experience could have been significantly improved.

整體不錯，出門方便，晚上逛river walk，看聖安東尼奧教堂燈光秀都走路能到，還參觀阿拉莫戰役遺址，去了18世紀西班牙傳教歷史遺跡公園，不錯👍，酒店泊車差點弄烏龍，酒店旁牆根停車位屬於鉑金會員，並且酒店門口⬆️的路屬於單向通行，過一個紅燈右手邊，有家達美樂快餐店旁邊才是普通客户的停車位。如果停在牆根邊上會招來警車開罰單

L'hotel è molto bello, e il personale di guardia e di campanile erano eccezionalmente amichevole. Il doccia aveva una grande pressione idrica; tuttavia, se si è alti, il posto della testa del doccia non è idealemi marito è 5’10” e doveva andare a usarlo. Noi pensavamo di restare di nuovo, ma la nostra mattina stava bloccando e sovraffollando il bagno, che era frustrante, soprattutto perché era stato usato molto poco carta da bagno. La maggior parte delle persone considerano che il flusso di bagno sia un problema urgente che richiede un'attenzione immediata, ma noi chiediamo aiuto, ma nessuno è mai venuto. Sembrava che il personale si supponesse di poter aspettare, dato che abbiamo avuto qualche ora prima del check-out, che era deludente. Di conseguenza, mio marito doveva andare al piano terra per usare la camera da letto, e dovevamo navigare intorno all'acqua da bagno mentre ci preparavamo.

I stayed for 4 nights and they had to change my room on the third day because there were cockroaches in the bathroom, the refrigerator, the microwave and the nightstand. However, the next room also had the same problem, a little less so, but there were still more cockroaches.

The first room I checked into had an air conditioner that was as loud as an airplane engine. There was also no phone in the room, so I had to walk to the front desk to report it, and then they arranged a room change. The second room they gave me was clearly much smaller than the one I originally booked, but since I had a child with me and four suitcases, I didn’t bother asking for another change. The worst part is the air conditioner is still broken — it isn’t noisy, but the temperature keeps fluctuating between too cold and too warm.

Hotel eccellente per il prezzo, con buon colazione. Molto pulito, grande posizione

The Riverwalk Plaza is located near other bars and food places. It is great for families, in their lounge they have movies, chess and other family games. On the other side you will find the Gavel. Good bar and great atmosphere, did not try any food but their drinks were on point.