Giava Orientale, Indonesia: hotel Hotel per famiglie

Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.

The front desk staff at the JW Marriott Hotel Surabaya are friendly, professional, and truly accommodating. I needed to leave the hotel by 6:00 a.m. to catch an early flight, and they assisted me in booking a taxi on time, making the entire process seamless. The housekeeping department was very attentive to my comfort during my stay. I appreciated the lovely fruit, excellent decor, and the generous selection of amenities provided. Additionally, the food at Uppercut Steak House was outstanding. The staff there were exceptional, especially the assistant manager, Erna. She provided professional service and attentively addressed all my needs, which made me eager to return to Indonesia and stay at the JW Marriott Hotel Surabaya again. Thank you once more for everything you did for me during my stay!

Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too

È un bell'hotel, con ottimi servizi e colazione. Anche la posizione è buona. Sfortunatamente, le lenzuola nella stanza erano troppo sporche. Non c'erano pieghe. Era ovvio che le lenzuola non erano state cambiate dall'inquilino precedente. Inoltre, c'erano macchie di sangue sulle lenzuola. Ho dovuto chiedere alla camera degli ospiti di cambiare le lenzuola nel cuore della notte.

A special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️

I had a wonderful experience here. The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants. The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic. Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!

Recensione per quattro punti da Sheraton Surabaya, Pakuwon Indah Quattro punti di Sheraton Surabaya, Pakuwon Indah, è una scelta eccezionale per i viaggiatori di business e di svago che cercano un soggiorno confortevole e in alto livello a Surabaya. Situato a pochi passi dal centro commerciale Pakuwon, il più grande centro commerciale in Indonesia, l'hotel offre accesso diretto a una varietà di opzioni di cena, shopping e intrattenimento. Le camere sono moderne, spaziose e ben progettate, con letti confortevoli, mobili eleganti e attrezzature pensate come Wi-Fi ad alta velocità, TV intelligente e uno spazio di lavoro ben attrezzato. I bagni sono altrettanto impressionanti, offrendo igiene da bagno e docce piogge. Le opzioni di cena dell'hotel sono notevole, con il ristorante Lime che serve una deliziosa varietà di piatti locali e internazionali. Gli ospiti possono anche godere di eccellenti strutture ricreative, tra cui una piscina ben mantenuta e un centro fitness. In generale, quattro punti di Sheraton Surabaya, Pakuwon Indah, offre un grande valore per una proprietà di quattro stelle. Con la sua posizione strategica, le strutture di top-notch e il servizio eccezionale, è una scelta fantastica per chiunque visita il Surabaya. Rating: 4.5/5

🛍️ Next Stop: Pakuwon Mall & Stay at Vasa Hotel Surabaya! 🏨 From Jalan Tunjungan to Pakuwon Mall – the shopping hopping continues! 🛍️ Pakuwon Mall is a massive, upscale shopping haven, perfect for fashion, dining, and lifestyle finds. A true paradise for shopaholics! ✨ Along the way, I spotted a bank called Bank Ina – ha ha, not mine, but it felt reassuring since shopping definitely needs a solid bank to back it up! 💳😂 After a full day of retail therapy, we checked in at Vasa Hotel Surabaya – and it totally lives up to the reviews! 🌟 🍽️ Breakfast Like a King 👑 – An enormous spread covering Indonesian, Korean, Japanese, Indian, and Western cuisines. A true international feast! 🍛🍣🍜🍗 ✔️ Pecal Bu Naning – Traditional Javanese salad with peanut sauce 🥗 ✔️ Sushi, Ramen & Tempura – Japanese delights 🍣🍤 ✔️ Indian Cuisine – Flavorful curries & roti 🍛 ✔️ Western Chicken Parmigiana – Crispy, cheesy, and oh-so-satisfying! 🍗🧀 I tried a bit of everything, and now my stomach might just burst from over-eating! 😂 But hey, when the food is this good, how can you stop? #VasaHotelSurabaya #BreakfastGoals #PakuwonMall #HotelHopping #ShoppingHopping #FoodieAdventures #TravelCaraSendiri #BankInaButNotMine

********** seng banget di upgrade ke room deluxe, vedere nuovo bikini nuovoman. Hotel nuovoman.

Celebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.