Nice clean hotel, big room but the floor was really creaky. Could also do with a bigger TV.
Excellent location with bowling, cinema, and food next door. Town centre only a 5 min walk away. Breakfast was good, no eggs on the first day but didn't put us off. Only downside was no milk provided for toddler at night.
Booking this as a last minute stay over I wasn’t sure of what to expect as I picked hotel closest to where I needed to be. For the price it was spot on and was worth more. The staff couldn’t do enough for you, the breakfast was enough to start your day off nicely and the room was lovely! Room was cozy, clean, smart and well cared for. Even though it was a Saturday night I didn’t hear anyone coming back to theirs rooms late. Would certainly recommend.
Thank you to the staff x
The hotel was so easy to check in even when we arrive late … we had our grandson with us this time and he finds the place cool . Breakfast had plenty of choices too for children and adult .
Really great stay and perfect for the price. Great location extremely central and the staff were lovely and the sausages at breakfast was excellent.
Would really love to know what bedding they use so I can buy my own because wow!!
The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay.
Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature.
When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured.
The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected.
Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail.
Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.
Questo hotel si trova in una bella zona rurale di Bingley, e dispone di un piacevole giardino, bar, eventi e spazio di conferenza.
La camera era spaziosa e con un aspetto classico, ma ho trovato tinture sul divano e pelle indossata sulla sedia.
Hotel nei pressi di Leeds City Center,Leeds99.2% dei visitatori sceglie questa zona
UUtente anonimo2025.04.20
A fairly dated hotel but clean and relatively comfortable for the price. Although I got the room pretty cheap, the cost of parking in the city centre meant that overall it wasn’t a great bargain. A minor niggle is that if your room is on one of the higher floors, you have to get the lift, walk all around the hotel to get the second lift. Location is very good though for access to the centre of Leeds
Not a bad hotel all in all, and usually excellent value for money (I have stayed here on a few occasions recently as much cheaper than other hotels locally). The rooms are well equipped with iron, ironing board, kettle with tea and coffee and usually a desk fan of some sort. Personally, I prefer to be on the first floor as most ground floor rooms do have a musty/slightly damp smell which I do try to avoid. Great, friendly staff however.
Amazing stay with amazing staff! Booked a room for my mums 80th birthday along with dinner and a meal in the claret jug with family the following day. Everything was perfect for my mum from room to the food and the service - a special shout out to Vicki Wood and (I’m so sorry I didn’t get her name) the lady who took care of everything for us at the Claret Jug. Absolutely recommend
108 recensione
8.5/10
Prezzo da
109 €
per night
Controlla la disponibilità
Hotel a tema viaggio di lavoro in primo piano a West Yorkshire
Leggi le recensioni degli ospiti sugli hotel di West Yorkshire
Vedi tutto
7.7/10
WWhiteJohnThis was definitely a mixed visit. On arrival we were checked in quite quickly receptionist was firmly enough although the reception desk itself seemed more like an information hub then a check in desk so the initial walk in was a bit confusing for me and my partner who don't stay in many hotels.. the one main thing that I noticed in the reception area is just through a set of double doors towards what would seem to be a fitness studio with an overlook of the pool had a chair with quite a nasty looking stain picture included. On arrival into the room things seemed clean tidy and presentable although there were a couple of things that could have been better for example one normal sized towel and 3 hand towels wasn't great and 2 towels would have been better, the toilet roll was very basic and clearly the cheaper stuff which you wouldn't so much expect when staying at a village hotel, there was a tile missing on the bathroom floor with a questionable amount of dust and dirt inside and around this hole and finally the doorframe seemed to be hanging off pictures of this are included. We had a look at the restraunt menu and it's safe to day if you don't fancy a burger, salad or chicken wings you will have to make other arrangements as we did by visiting the local residence 74 cafe about a mile away where we had a lovely time great food and a reasonable meal price. The bar is quite an open space and at first a bit confusing as there are some cinema chairs and big tvs but only playing the news. We had a drink I'm the evening this was probably priced for the venue but at £15 for a single vodka and lemonade and a double whisky we decided on only one when we found out that the bar closed for residents at 11pm which we found a bit early as other places stay open for residents. Room service would have been an option but from what I read this finished at 9.30pm and the is no in room phone to order such. Sleep was comfortable and sheets were clean it was just very hot as the window barely opens, there was no fan provided and no aircon. The TV also says its an Internet TV but upon attempt of connection no services were available. This morning the hotel seemed alot calmer and relaxed, we weren't sure of the breakfast procedures at all so we just sat down and were asked our room number but my partner got quite frustrated as she is autistic and no clear instructions were given it took us a while to source out breakfast and when we did we noticed it was very limited consisting of mushroom scrambled egg starnge potato circles beans tomatoes sausage and bacon. Honestly for me hash Brown's and black pudding are staples of English breakfast and should always be included when possible but unfortunately they were unavailable. I was going to ask a staff member but only one was seen briefly. There was also a High table next to us that was very dirty and when the staff member went to clean she simply sprayed it didn't wipe it and moved on, this didn't seem very hygienic. Breakfast was very average the addition of streaky bacon and chipolata sausages as opposed to tradition thick sausages and back bacon seemed very odd and definitely not our cup of tea! Coffee was not good atall however they do have a starbucks with is great because we do enjoy it. The night receptionist seemed to keeping a very close on me without speaking I found this quite lntimidating as a hotel guest and would have preferred him to ask me any concerns he had other than staring at me until I awkwardly said hello in which he just smiled and looked away briefly until I did then followed me with his eyes towards the stairs and no doubt watched me on camera until I entered my room. Overall a fair experience perfect I guess if you just need a quick room and have to extra money to burn but not ideal for us so probably wouldn't return.
UUtente ospiteThe hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay.
Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature.
When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured.
The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected.
Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail.
Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.
MMoeshouseDepending on exit, it could be a 5 to 10 minute walk from the station at a leisurely pace. Upon arriving check-in was simple easy and the staff were incredibly friendly. They were informative. Let me know if I wanted a breakfast option pricing and where the location of the breakfast would be to inform me of when certain exits would be open and what time until.
The room. I can’t lie I was pleasantly surprised, it’s been awhile since I stayed in a Novotel room. Not a huge egg, but I always find it weird when the toilet is separate from the bathroom but that’s no biggie. The bed was generous in size with a firm mattress and a soft topper. It felt like a two season duvet and the pillows were a little too soft for me but doubling up solve that problem. The shower/bath had an overhead shower function as well as a traditional showerhead, which made the end of my showering journey so much more pleasant.
Amenities include included huge TV, a decent desk and a comfy chair , a sofa that could could turn into a bed, but the one thing that I valued the most was a little mini fridge located underneath the tea and coffee area.
In the hotel, is the soap factory bar, a very comfy sofa centric bar and cocktail lounge great to get a good drink and a bit of pub style food.
Additionally, is a restaurant that will serve the morning breakfast  and a believe lunch as well.
POI, through the bar towards the Whitehall Road exit is a couple of shops that are worth knowing, a Greggs, Tesco express and a Marks & Spencer’s food hall are all located across the road. To add, taking a lift out the exit and a two minute distance away is a Sainsbury’s local which has a handy cashpoint if needed.
I generally checked out thinking this might be my hotel of choice when coming back to Leeds.
JJulieI was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.
DDarrenMy 3rd time staying in this hotel this time in room 319 the room was good and bed was comfortable massive bathroom. Only down side to this stay was the fire alarm going off at 6am in the morning. No view from the window and the bathroom door didn't shut as it was hanging off the hinges. But I'd use the hotel again
KK123The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated.
But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅.
The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet
After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me .
What kind of attitude she was .
I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel.
About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me .
They did on time but with no hot coffee as I requested.😓🤷♀️
UUtente anonimoA fairly dated hotel but clean and relatively comfortable for the price. Although I got the room pretty cheap, the cost of parking in the city centre meant that overall it wasn’t a great bargain. A minor niggle is that if your room is on one of the higher floors, you have to get the lift, walk all around the hotel to get the second lift. Location is very good though for access to the centre of Leeds
UUtente ospiteGood location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entry/exit closest to platform 16 (I ply found this out after walking the long way around 🤦♀️).
La camera rigenerata era bella.Il bagno era piccolo.Volevo andare a doccia la prossima volta.La temperatura era troppo calda, ma il personale ha fornito un ventilatore su richiesta.
Letto matrimoniale per un viaggiatore solitario. Non sarebbe stato troppo comodo per due.
Nessuna radio in camera o in TV che sarebbe stata bello.
Roba, mutandine, impianti per la fabbricazione di tè/caffee, ferro e capelli frigo forniti.
Colazione - buona selezione per le opzioni di colazione calda e fredda. Sarebbe bello avere un caffè migliore.
La zona di lobby recentemente ristrutturata era bella. L'odore del profumo si è svolta in camera da colazione e a volte era un po' eccessivamente potente. Ciò significa che l'ingresso del pavimento non puzza bene (si la caverà) perciò vedo perché è necessario.
La zona di lobby/bar recentemente ristrutturata è bella.
Il personale era benvenuto e utile.
In generale, avevo un piacevole soggiorno e sarei qui di nuovo come un solo viaggiatore. Se viaggiassi con un altro adulto, avremmo bisogno di un letto più grande per garantire un riposo/dormo più confortevole, quindi si sarebbe potuto bisogno di un upgrade o di una seconda camera.
RRaktima RavaThe room was nice and I loved the food at their restaurant. The only issue was their flush, they said they did some new plumbing and since then the flush needed an extra push, which in general were difficult and if you have longer nails it's extra difficult.
UUtente ospiteIl modo migliore per descrivere questo hotel è economico e gioioso. È situato in una proprietà industriale. La ricezione è un angolo del bar. Sono stato accolto da un amichevole personale quando sono arrivato. La zona del bar è molto pulita e ben spaziata. Tuttavia, se arrivate il fine settimana alla sera, l'unico cibo disponibile è sandwich o pizza e la cucina si chiude alle 8:00.
Le camere sono in un edificio separato che sembra un basso blocco di appartamenti. Le camere sono molto pulite ma sono bloccate negli anni '70. Bed super comodo per me e legno pristina bianca come le tute. Una quantità di tè e caffè disponibile. Anche se sarebbe bello offrire tè di caffè e caffè.
Il colazione è stato incluso nel mio prezzo, che è stato eccellente. Questo hotel è usato principalmente da lavoratori che hanno bisogno di un soggiorno di notte. Quando sono uscito dalla mia stanza c'erano molti disoccupati che puliscono tutto sul sito. Il sigillo era stato cancellato. Le scale sono state pulite, il parcheggio era immacolato. In tutto, se si cerca un fermo economico e non si preoccupano della decorazione del 1970, questo è un buon posto per rimanere.
Per prenotare un hotel su Trip.com, non devi fare altro che inserire nella pagina la tua destinazione, le date del soggiorno e il numero di ospiti. Dopodiché, dai un'occhiata agli hotel disponibili e seleziona quello che desideri prenotare. Segui le istruzioni, inserisci i dati di pagamento e completa la prenotazione.
Come posso usufruire delle offerte di Trip.com?
Ci sono tanti modi per trovare hotel a prezzi convenienti su Trip.com. Puoi affinare la tua ricerca filtrando gli hotel in base alla fascia di prezzo che preferisci, oppure ordinare i risultati per prezzo per visualizzare prima le opzioni meno costose.
Dove trovo le offerte sugli hotel su Trip.com?
Trip.com offre una vasta scelta di offerte e promozioni sugli hotel tutto l'anno. Le offerte speciali sono disponibili su questa pagina. Inoltre, se fai parte del nostro programma fedeltà, puoi accedere al tuo account e scoprire le tariffe scontate esclusive riportate sulle pagine degli hotel.
Come faccio a trovare le tariffe più basse per gli hotel?
A volte prenotare gli hotel a metà settimana risulta più economico, ma dipende comunque dalla stagione.
Quanti hotel ci sono su Trip.com?
Offriamo più di 5.000.000 di hotel in oltre 230 paesi o aree geografiche. Non hai ancora deciso quale prenotare? Dai un'occhiata al nostro sito e lasciati ispirare!
Posso modificare o cancellare la mia prenotazione alberghiera su Trip.com?
Dipende dal regolamento dell'hotel e dalla data di cancellazione. Consulta la sezione del regolamento relativa all'hotel. Per cancellare o modifcare una prenotazione, accedi al tuo account su Trip.com, vai su "Le mie prenotazioni" e segui le istruzioni.
Come faccio a contattare il servizio clienti di Trip.com?
Il servizio clienti di Trip.com è disponibile 24 ore su 24, 7 giorni su 7. Per contattarlo, vai al Centro Assistenza sulla nostra piattaforma e invia una richiesta. Puoi anche contattarlo tramite telefono o chat, a seconda della tua ubicazione.