Hawaii, Stati Uniti d'America: hotel sul mare

Aspetti positivi: Il balcone era fantastico; era dotato di una pellicola termoisolante con protezione UV e la serratura della porta era sicura. La pulizia generale dell'hotel era accettabile. Il personale della reception era cordiale e il concierge si è dimostrato molto disponibile e accogliente, aiutandomi proattivamente con i bagagli. Problemi gravi (le ospiti di sesso femminile dovrebbero prestare particolare attenzione alla privacy e alla sicurezza): La direzione dell'hotel ha commesso una grave negligenza, ignorando completamente la privacy degli ospiti. Non c'era un telefono fisso in camera e la reception non mi ha avvisato in anticipo. Invece, un concierge si è avvicinato, ha bussato alla porta e ha strisciato la sua tessera per aprirla. Stavo dormendo e sono rimasta molto sorpresa. Meno di cinque minuti dopo, anche un addetto alle pulizie ha strisciato la sua tessera per aprire la porta, entrando in camera due volte senza permesso. L'esperienza è stata estremamente negativa. Gli asciugamani da spiaggia usati dovevano essere riportati in camera; non c'era un'area per la raccolta differenziata al piano inferiore, il che è stato molto scomodo. La piscina era piccola (non un grosso problema), e la qualità dell'acqua era così scadente che non ho avuto voglia di nuotare. Le strutture e il servizio erano accettabili, ma c'erano evidenti falle nella sicurezza delle camere, il che rendeva il soggiorno molto rischioso.

Posizione dell'hotel fantastica per il prezzo! A 5 minuti a piedi dalla spiaggia, camere spaziose, comodi letti queen size e tantissimi servizi e lezioni gratuiti durante il periodo natalizio. Si può prendere in prestito gratuitamente una tavola da surf e una sdraio, il che è davvero utile considerando i prezzi esorbitanti per il noleggio in spiaggia! Abbiamo soggiornato qui per 11 notti e ci siamo trovati benissimo. Un ringraziamento speciale a Magdalena, la fantastica governante che si è sempre impegnata al massimo, e ai due responsabili del settore Food & Beverage che hanno tenuto tutti i corsi natalizi gratuiti, dalla preparazione di poke bowl alla miscelazione di cocktail e alla decorazione di casette di pan di zenzero. Ci siamo divertiti un mondo!

Good location at the beginning of Waikiki- close enough to everything without being in the midst of touristy chaos.  Amenities decent- nothing too fancy but all the basic amenities covered.  (Pool✅, gym✅, sauna✅- steam room was out of order) missing a jacuzzi & would have liked extended pool hours- but really enjoyed our time there- free excellent first come, first served- cabana options ,and  complimentary ice cakes.  Staff was friendly & helpful- despite an initial awkward check in experience.  Breakfast buffet-(Cafe 410)  good choices, attentive staff. Recommend going early to beat the loud & large crowds. Elevators were like a roller coaster ride and zipped us up to our room and down to lobby in a flash.  The water bottle check in gift was a nice and appreciated touch. (Just wished that ice machines were on every floor) Signature Steak House- pricey but worth every dollar!!  Very elegant/classy atmosphere - though kind of looser on the dress code than expected.  Steak melts in your  mouth- light, flavorful- perfect!  Best.Damned.Steak.Ever!!  Really set the bar and forever ruined all other steaks in comparison!!! Overall , very nice Kamaaina couple staycation. Only complaint would be the horrible mattresses!! (So uncomfortable that we had a hard time sleeping and woke daily with sore backs- and that there wasn’t free Kamaaina parking.

El Royal Lahaina es un hotel ubicado en un entorno ideal para parejas. Dispone de muchas actividades como clases de hula que vale la pena aprovechar o conciertos en un entorno relajado y romántico a la luz de la luna. En las noches es ideal tumbarse delante de la playa a observar las estrellas. Nos ha gustado mucho hospedarnos aquí. Mahalo!

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.

Se si può scegliere la cosa migliore di questo soggiorno, è certamente il **'Dolphin Quest'** che si è goduto nel resort! Anche se non esci in barca a distanza, puoi vedere dei delfini davanti a te nel grande lago nella camera da letto.E'veramente fantastico. E' un programma che comunica vicino ai delfini, e è stato un momento molto felice come se fossi tornato alla mia infanzia e ai miei figli, solo con questa esperienza speciale, la soddisfazione dell'alloggio è aumentata del 200%.

中規中矩的度假村酒店，設施一流的，服務沒太感覺哈，因為都是自己服務自己~泳池多，還有沙灘池，海浪大，下不去海，房間大，洗衣房配備齊全~體驗感不錯。但2月份不建議大家來，影響體驗感，天不好，風大，有雨~

Outstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests. Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space. The balcony was just large enough for a small table and two chairs to catch a great view of the ocean. The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance. The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times. The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat. All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

The hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.