Kendall: i migliori appartamenti

This hotel should be very inviting, a beautiful property, good location, great pool and good rooms. That being said the hotel has miles to improve on service including their front of house team and the front desk agents. Mariah (apologies if the spelling is incorrect) is rude, dismissive, and lacks any sort of general customer service skills and not someone you want representing your brand at the front desk. She lacks any loyalty awareness, and has no care in the world if you express any concerns about your stay or experience to her. Really ruins your experience when you get treated by the face of the brand like that on your first experience as you walk in the hotel. After reading many reviews on the property it seems like the response of the hotels is that of, let’s defend ourselves and not addresses anyones concerns so I don’t expect much from the management to try and fix anything. On a side note, hotels have guaranteed check in times however traditionally one may show up before this time and can usually check in if their room is ready or wait for a room to be prepared. This hotel decides in an absurd fashion that even if your room is ready they have a $30 early check in fee. Penny pinching at its finest when you pay hundreds of dollars for your stay. This hotel has a long way to go in terms of learning how to appreciate its customers and train their employees with basics of customer service. Marriott is the way to go. Bonvoy loyalty matters to all of Marriott’s brands and service makes you feel welcome in their property not like you’re a burden for being their like this property does.

Grande posizione Al Dadeland Mall - amava che si camminasse direttamente attraverso il centro commerciale nell'hotel sul secondo piano di Macys Bar e piscina eccellente- personale estremamente felice e utile

Con piacere, il mio soggiorno non si aspetta. Camere belle e pulite. Luogo tranquillo, posizione molto accogliente. Molti negozi e ristoranti camminano a distanza grande vista. Sicuramente tornerà in realta' presto.

We booked two rooms and stayed few nights in this hotel. We were assisted by Mr Juan A, who, together with Ms Luciana T, ensured that everything is great! Mr Juan responded promptly and clearly to every single of our messages regarding to the hotel, and he helped us with transportation. Rooms: Both rooms were spacious and had a specific design. We stayed on one of the upper floors. It was silent and the bed was confortable. In the room you have 4 pillows, 2 armchairs or a sofa, table, kettle (coffee and tea), mini fridge, etc. and big windows (I believe it is a good room to work too). Barroom: A big shower with 2 options for running the water. It would be great if they would add one more hanger in the bathroom, since there is only one in the room for two. However, you can hang your clothes in the wardrobe in the room. They left us a toothbrush, a toothpaste, a mouthwash, a soap, and other small things. There is also a body shower gel, a shampoo and a conditioner (good ones!). Area of the hotel: There is a swimming pool, a gym and other places available to use. Breakfast: Buffet, but there are some things you can also order separately. I liked fried eggs, yogurt and fruits. Parking: Parking is available. You have to check if you have to pay additional fee for it. We never waited longer than 3-4 minutes that they bring our car in front of the hotel. Location: This depends on your needs in Miami. For us it was great because we wanted to be in the middle of everything - Miami Beach/downtown, airport and Key West (we did a day trip, I’ll share about it on YouTube). If you have a car, it is super easy to move around. There is a shopping center nearby, and also rent a car office (like 10 min walk).

Mi è piaciuto molto il mio soggiorno in questo hotel. La camera era pulita e l'hotel era tranquillo. Il personale è stato gentile. Sono rimasto deluso che Starbucks fosse chiuso, ma a parte questo è andato tutto liscio.

La posizione dell'hotel per il negozio di Dadeland non è troppo lontana, può raggiungere a piedi.Il personale è molto amichevole.Parte dell'hotel è in decorazione, la vecchia stanza è un po'vecchia.La prossima volta che vai a Dadeland, vivi anche questa Aloft.

Hotel bello, buon colazione e un eccezionale Front Desk specialmente Shaddai che era meraviglioso. L'hotel era come descritto, molto pulito, super comodo letti e belle strutture. Grande valore per un prezzo di 1 notte.

Crowne Plaza Miami Kendall offers the best of Miami minus the big-city bustle, the chance to discover the beguiling tropical resort ambiance and stylish elegance. The sunny beach of Miami and the exciting downtown area are just minutes away.