Recensioni su Home2 Suites by Hilton Hangzhoudong Railway Station

It is a brand new hotel with a modern and stylish design which is very impressive, the location is good and requires only 15 mins walk from the train station. However, regarding the facilities and services, I can tell that it is totally not ready. Firstly, the telephone in my room wasn't working from time to time. Then the coffee machine wasn't working we tried for 30 mins, and we asked to change to a workable one but 2 men came to our room and then checked and tested the coffee machine for another 20 mins before bringing the new one to us. The most ridiculous scenario was that the air-con of our room wasn't working and we didn't even get notified or solutions. The room temperature was kept at 25 degrees with no wind for the whole night so I needed to open a window during my sleep. The next morning the room temperature rose to 28 degrees I couldn't stand it and kept sweating after my bath when I was getting ready to check out. A cleaning lady who was cleaning the next room was very nice to offer us an electric fan, which I much appreciated for her kindness. She tried to call a technician to see whether the air-con issue could be solved or not, after 30 mins, one man came up and told me that the air-con was leaking that's why they needed to shut down the air-con for the entire building, he didn't even try to solve the problem and he just left after telling me the truth. Anyway, I left your hotel with a sweaty body.... It is totally out of my expectations of Hilton's group as it is an international brand. Seems like the facilities and staff of the hotel were not ready and it really ruined my impression of Hilton's group.

A nice and new hotel in the business district. 10 min walk to east station, very easy. Clean hotel. Breakfast is also fine. Would stay there again.

Walking distance to train station. Good laundry facility.

It's comfortable place quite Room is big I really feeling comfort But wifi not good And breakfast need some more variety and focus on middle east customer

hotel use robot delivery very nice and efficiency.

Great service

Excellent location

Good enough

Nice and good location

Good and nice place to stay

Service nice n good

酒店體驗感不錯 酒店離杭州東站很近 位置挺好的 停車位特別多 比較方便 而且都是免費的 房間很乾凈 設施設備齊全 衞生整潔 房間智能控制 床墊特別舒服 適合全家出行旅遊 酒店風格很喜歡 健身房 游泳池暢用 有家的感覺 前台 miky 服務熱情 滿意

優點： 挺滿意的，離杭州東站非常近，走路十幾分鍾，基本上出了門抬頭，適合趕高鐵！ 比較安靜，整體來講隔音不錯，除了隔壁房間大聲開關門外沒有其他噪音。 房間寬敞，設施齊全有微波爐，還有膠囊咖啡。 附近就是萬象滙，吃吃喝喝好多選擇不踩坑。不管是出差/旅遊，性價比非常高！ 缺點： 房間裝修味道特別重，空調製冷一般，花灑水壓較小且模式調整按鈕壞了。 最後：感謝前台小姐姐幫忙做的免費升級

在杭州這座美麗的城市，有一家全新開業且備受讚譽的酒店——希爾頓杭州東站店。作為一家年輕而有活力的酒店，這裏提供了一流的服務和舒適的住宿環境，吸引了無數旅客的青睞。我近期有幸體驗了這家酒店，接下來我將分享我的入住體驗。 首先，酒店的位置優越，距離杭州東站僅有5分鐘車程，交通便利。走進酒店大門，一股清新的氣息撲面而來，這裏的環境非常整潔、舒適。房間內設施設備一應俱全，床鋪舒適，衞浴設施乾淨整潔，給人一種全新的感覺。 值得一提的是，酒店的服務非常出色。前台的小李主管服務熱情周到，對待每一位客人都能提供貼心的幫助。有一次，我幫家裡長者辦理入住手續，小李主管不僅細心地幫我們安排了合適的房間，還一直陪在長者身邊，關心他們的身體狀況，讓人倍感温暖。 除了前台服務，酒店的餐飲設施也值得一提。酒店設有多個餐廳和酒吧，提供各式各樣的美食。在這裏，你可以品嚐到地道的杭幫菜餚，也可以享受西式美食。此外，酒店還提供24小時客房服務，讓客人在需要時能夠得到及時的幫助。 除了硬件設施和服務，酒店的軟件環境也讓人印象深刻。酒店員工之間配合默契，工作效率高，讓客人能夠享受到高效的服務。此外，酒店還定期組織各種活動，如員工才藝表演、生日會等，增強了員工的歸屬感，也給客人帶來了更多的驚喜。 入住期間，我對希爾頓杭州東站店的各個方面都非常滿意。在這裏，我感受到了無微不至的關懷和照顧，讓我深深感受到了家的温暖。我相信，無論是商務出差還是休閑度假，這裏都是一個不錯的選擇。 總之，希爾頓杭州東站店以其全新的設施、優質的服務和舒適的環境贏得了我的高度讚譽。我相信，這家酒店一定能夠成為您在杭州的理想下榻之地。無論您是商務出差還是休閑度假，這裏都將是您一段難忘旅程的見證。共享希爾頓杭州東站店的美好時光